Payments & Billing
What we accept
Visa · Mastercard · American Express · Discover · Diners Club · Shop Pay · Apple Pay · Google Pay · Amazon Pay · PayPal · USDC
Card payments, Shop Pay, Apple Pay and Google Pay are processed by Shopify Payments. PayPal and Amazon Pay payments are processed by PayPal and Amazon.
What our charge looks like on your statement
Our charge appears as SP altF4 - altf4.codes.
If you see a charge you don't recognize and it looks like that, it's us. Email support@altf4.codes anyway and we'll pull the order up. We would much rather answer that email than have you dispute a charge that was yours all along.
No processing fee
We don't add a processing fee at checkout. You pay the listed price, plus sales tax where it applies.
Where your card data goes
We never see your card number.
Your card details are entered into Shopify's checkout and processed by Shopify Payments. They are handled by those providers' systems. They do not land on ours. We could not show you your own card number if you asked.
What we see is what any merchant sees: your name, your order, and whether the payment went through.
Full detail, including whose PCI certification is whose: Payment Security.
Don't recognize a charge?
Email us before you call your bank. support@altf4.codes
We can look at the order and sort it out with you directly. A bank dispute takes weeks, and we both end up worse off.
This isn't us discouraging you from disputing a genuinely unauthorized charge. That's your right and we won't argue with it. It's us saying the fast path is usually the direct one — and if it turns out the charge wasn't yours, we'd rather find that out today than in six weeks.
Why your payment might be declined
- Billing ZIP code mismatch. The ZIP code you enter must match the one your bank has on file, or the payment is declined.
- Wrong security code. The CVV is required for card payments, and a wrong one is declined.
- Your bank declined it. We see that it was declined; we don't see why. Your bank can tell you.
A declined order is not a charge. If you see a pending authorization that later disappears, that's a decline releasing — not a payment we kept.