Help Center
Something not working, or checking before you buy? Start here.
If your question isn't below, email support@altf4.codes. A person reads it, and you'll get a person back.
Orders & Delivery
Where your key is, how long it takes, and what to do if it isn't showing yet.
Your key shows on your order page once your order is confirmed. Some orders are checked by hand first.
Payments & Billing
What we accept, what our charge looks like on your statement, and where your card data goes.
All major cards, Shop Pay, Apple Pay, Google Pay, Amazon Pay, PayPal, and USDC.
Redeeming Codes
Step-by-step for every platform we sell, plus the region rules that cause most failed codes.
Refunds & Guarantee
The Activation Guarantee, how to claim it, and how refunds are paid back.
A key that won't activate gets replaced or refunded — your pick.
Still stuck?
Email support@altf4.codes with your order number. If it's a code that won't work, send a screenshot of the exact error — it's the single thing that gets you sorted fastest.